After a recent article claimed that 90% of top performers have high emotional intelligence, London-based Live Innovations have investigated the correlation between emotional intelligence and business success.
Emotional Intelligence is defined as the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically. How someone carries themselves and communicates with others can have a significant impact on both personal and professional success. Particularly for those in a leadership role, emotional intelligence is essential.
According to the entrepreneur.com article, while average IQ scores have increased 25 points in recent years, average EQ scores have dropped by the same number. While IQ is important, emotional intelligence cannot be undervalued. High EQ can result in employee retention, increased productivity, improved morale and simultaneously a boost to productivity, resulting in increased profits.
A 2003 study conducted by Langhorn at Whitbread in the UK showed that restaurants managed by people with high EQ showed annual profit growth of 22%. The article also revealed that those with high EQ earned an average of $29k more per year compared to those with low EQ scores.
The importance of EQ was further demonstrated in a study by McLelland in 1999. After supervisors in a manufacturing plant received training in emotional intelligence, lost-time accidents decreased by 50% and grievances decreased by 80%.
Evidence from the article points towards EQ being a vital component for becoming a top performer. Event-marketing experts, Live Innovations are urging aspiring professionals to pay attention to emotional intelligence and practice habits to boost their EQ score.
The London-based event-marketing experts have shared the top tips for improving EQ.
- Positive attitude
- Manage stress
- Develop awareness of non-verbal cues
- Be open to feedback and criticism
- Practice mindfulness
- Actively listen to resolve conflicts
- Choose words carefully
“While many people consider IQ to be a predictor of success, social and emotional intelligence are also vital attributes for business success,” commented Tom Harris, Managing Director at Live Innovations.
Live Innovations is London’s premier outsourced sales and marketing company. The firm offer brands bespoke marketing campaigns, designed to suit individual business needs. Managing Director, Tom Harris is a dedicated business coach and mentor, and he is urging aspiring professionals to work on their emotional intelligence to improve their leadership skills and become top performers.